Right click on the "Folder Helpdesk" on the public folder, click on the "New Folder".Navigate to the public folder you created on the Exchange admin portal.Click the folder to go to the Outlook folder view.Click on the ellipse at the bottom of the left-hand navigation panel.You may have to wait about 24 hours for a public folder to show up and start on Outlook Select the created public folder and click "Manage" to give full permission to yourself or another user, then save Click on Public folder, and then click +.Īfter creating a public folder mailbox, you can now create the public folder In the public folder mailbox, provide a name for the public folder mailbox.Navigate the Public folders > Public folder mailboxes, and then click on +.The Public folder mailboxes contain hierarchical information and contents for public folders. If You are an entrepreneur who has few users and you have personal contacts that you want to share with your employees, you also want to create new contacts so that they can maintain a single directory of all contacts.īefore creating a public folder, you need to first create a public folder mailbox. ![]() Public folders support the following features:Ĭontacts, Calendar Items, Messages, Notes, Templates Based on rapid development of Microsoft 365, Microsoft wants to allow more and more people to migrate Microsoft 365 groups and shared mailboxes to Microsoft 365, as public folders have some rich features that makes users always look back. It gives Outlook users access to shared information (although it is not specifically designed to share and collaborate because it does not support versioning and other document management features). Public folders help organize content in a hierarchy that's easy to browse. It is designed for shared access and provides an easy and effective way to collect, organize, and share information with other resources in your workgroup or organization. A public folder is a feature within Microsoft Exchange, as its name "public" implies.
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